Library Hours: Nov 25: 8am - 6pm | Nov 26: CLOSED | Nov 27-28: 8am - 6pm | Nov 29-Dec 17: 8am - Midnight

Student Employee Training

As an hourly employee, you are required to complete library-wide training based on your job here in the library. The following training checklist was given to you during your hiring interview with Admin. This checklist indicates which training module you must complete. You may obtain copies of the written training materials from this page (where available) or by visiting the Circulation Desk on S-2.

All student employees must complete certain training:

You will be paid for training. Punch in and out when you view videos, listen to audio tapes or attend a training session. You must complete this training in the law library. If class conflicts prevent you from attending ZingTrain, check with your supervisor.

Video and audio tapes are on reserve at the Circulation Desk on S-2. Audio tapes: check out a Walkman and earphones when you check out the tape. Video tapes: view them on VCR’s in the Open Reserve area. Don’t take tapes out of the building.

Go to the Circulation Desk on S-2 and ask if there is a patron record for you. If not, ask a regular staff member (8 - 5, Mon - Fri) to create one for you. This allows you to enter evenings & weekends for training and when you are scheduled to work.

The handouts for each session include a short quiz. Complete the quiz and give it to your supervisor to let your supervisor know that you have completed each session.

Consult the ORANGE FORM you received from Administration. This will indicate which training modules you must complete. If you do not have your ORANGE FORM, consult the Jobs List below.

Checklist for Student Employee Training
  Rules for Student Employees PDF Document opens in new window. Handout only, with hiring packet. Sign confirmation of receipt.
  __B. Mission & Goals PDF Document opens in new window. Handout only. Allow about 20 minutes to read it and complete the quiz.
  __C. Employee Building Tour PDF Document opens in new window. Handout only. Self-guided walking tour. Allow about 1½ hours to complete the tour and quiz.
  __D. Basic Security & Injury Prevention PDF Document opens in new window. This session is offered in two formats; you may choose which format you prefer. Options are: handout-only version (blue paper) with quiz, or video tape. If taking video version, allow about ½ hour to view it and complete the quiz.
  __E. Introduction to the Collection PDF Document opens in new window. Handout only with quiz.
  __F. Working with the Public PDF Document opens in new window. Audio tape. Allow 1 hour for tape and quiz.
  __G. Advanced Security PDF Document opens in new window. Handout and quiz.  Allow 1½ hours to read the handout, watch the video, and complete the quiz. Please ask for the DPS Security Training Video.
  __H. ZingTrain. "The Art of Giving Great Service." Live group sessions by trainer from Zingerman's Deli. Catered Zingerman's lunch! 2 hours. Sign up in Administration, S-180.
  __H. ZingTrain Book and DVD. 3 Steps to Giving Great Service (DVD), Zingerman's Guide to Giving Great Service (book), and handout. Use only when you cannot attend a live session (see above). Allow 1/2 hour for DVD and about 1 hour for the book.
Jobs List
Job Title Complete these sessions:
Circulation Desk Assistant B, C, D, E, F, G, H
Stacks Assistant B, C, D, E, G, H
Phone Page B, C, D, E, G, H
Reference Desk Assistant B, C, D, E, F, G, H
Research Assistant B, C, D, E, G, H
Document Delivery/Interlibrary Loan Assistant B, C, D, E, G, H
All Others B, C, D, G, H


Address: 801 Monroe St, Ann Arbor, MI 48109-1210 Tel: 734-764-9324 To submit comments or suggestions, please use this form Copyright 2002-2015 Regents of the University of Michigan | Disclaimer | Privacy Statement