The newest Mac printer installer (below) contains a patch to address this problem.
macOS 10.13 High Sierra and Xerox printers - Feb 16, 2018Some students with macOS 10.13 have alerted us that print jobs sent to the
Law-Student-XeroxPrinters queue pause and never make it to the printers. We have learned that is a known problem with the current Xerox driver and macOS 10.13. Until Xerox releases newer driver software, there is a work-around which involves clearing out the printer queue. LawIT has created an automated program that will do this for you whenever you run into this problem.
Compatible with Windows 7 - 10, Mac OSX 10.10 - macOS 10.13.
* When printing to the
Law-Student-XeroxPrinters "Follow-You" printer, nothing will immediately print. Instead, your job(s) will be held on the print server. You will not be charged until you release them from the queue. You can visit any of the four student black & white Xerox printers to release and print your job(s) by entering your printing PIN,
or swiping your MCard. This method of printing is more secure, since there is less chance of your document(s) being taken by someone else, which is especially important when printing anything sensitive. You will also be able to visit any of the four student black & white Xerox printers to release your job(s) instead of reprinting when a printer goes offline, and spend less time standing in line during peak traffic.
Logging in to the printers with your uniqname and a printing number (PIN) is the most reliable way to release your print job(s). You can set up your own PIN by logging in to the Law School's print quota webpage
https://law-prtsvr.law.umich.edu:9192 and clicking
Note: PIN numbers must be at least 4 characters.
Computer support specialists on duty in 331 Legal Research and in S-110A Law Library are available to assist you with the printer installation process.Once the printers are installed, you
See the Law School
printing policy for more information about printing at the Law School.
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