Recommendations for Using EBB
Be Certain that Your Laptop is Functioning Well
To safely participate in laptop exams, it is critical that your computer be functioning well and virus free.
- If you are aware of any problems (hardware- and/or software-related), have them fixed before the start of exams.
- Make sure that your Windows or OSX Updates are all current, and that your virus protection software is up to date. Do not wait until exam day to update your computer or antivirus software, as your computer may not be finished updating when the exam starts.
- We recommend that no active tasks be performed (like running a full disk check for viruses) while taking the exam. If you have any virus protection software that uses a lot of memory, or which caused problems in the past, you should also do a test run with EBB, leaving the program running in the background to see if it causes any problems.
It is recommended that you avoid allowing your laptop to enter "
or "hibernation" mode during any period of inactivity while you are using EBB.
Restart Your Laptop
- Disabling your power settings will decrease the likelihood of EBB crashing during an exam.
- You are encouraged to set up a laptop exam power settings profile before your first exam if you use Windows.
- Remember to select this profile before starting your exam.
- Mac users no longer need to perform this step.
- See the laptop settings page for instructions on creating and applying power settings.
You should restart your laptop on exam day, particularly if you have not restarted or powered it off in several days. Like most programs, EBB can run sluggishly if your computer has been on for a long period of time without a restart.
Close Other Applications
Although it is not likely that leaving other applications open while working in BLOCKED EBB will cause problems, we recommend that students close other applications before working in BLOCKED EBB, just to be safe.
Memory Overload Performance Issues
- Some students have experienced memory overload performance issues while using the UNBLOCKED version of EBB when several other documents are open simultaneously. If you notice any difference in EBB's performance while using the UNBLOCKED version of EBB, we suggest you start closing some of the other documents you have opened. This should free up memory and allow you to continue using your laptop to finish your exam.
Have your notes and outlines available in printed format and/or on a flash drive in case of memory overload or other computer problems during the exam.
File Sharing Programs
If you use file sharing programs turn them off for the duration of the exam. File sharing programs such as BitTorrent may conflict with EBB during an exam, causing your computer to freeze or crash.
Saving To A Flash Drive
If you are running Windows, your EBB exam is automatically backed up to your flash drive every 15 minutes, and each of those backup files is saved with a prefix of "TS - xxx". There will be several "TS" files saved on your flash drive in a folder named "Backup". On Macs, these files are located on your hard drive. They are extra backups but they are NOT your final exam. Make sure you upload the file that begins with "E" plus your exam's ID number ( e.g. "E12345--Apr-25 11-52-22.enc") to the Submit Exams site. Please do not upload any files that start with "TS".
Undo and Redo Functions
Use these functions to restore any part of your work that you accidentally delete. The Undo and Redo functions will restore up to 20 prior actions or keystrokes.
Copying and Pasting into or FROM EBB is Prohibited
There is no copy feature in EBB, and you cannot copy text into or from EBB. If you type your exam in MS Word and try to copy the text into EBB, you will be prevented from doing so. In fact, you could end up deleting your entire exam if you try to copy into or from EBB. You must type your entire exam directly in EBB and use the formatting features provided in that software program.
HIGH SCREEN RESOLUTION LAPTOPS AND SMALL TEXT IN EBB
Some newer laptops such as the Lenovo Yoga and Samsung ATIV have very high screen resolutions (3200 x 1800 pixels by default). EBB has been known to crash, or display very small text when this resolution is set. See the laptop settings page for instructions on changing your laptop's screen resolution to work around this problem.