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IT Frequently Asked Questions

Laptops
Laptop Exams
Printing
Password

Wireless

If you have a question that should be added to the LawIT FAQ list, please send us an e-mail.

Password

How do I change my UMICH password?
https://accounts.itcs.umich.edu/

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Laptop Exams

Note: These FAQs are not a substitute for the Laptop Exams Web site.

What is Electronic Bluebook (EBB)?
Electronic Bluebook (EBB) is a secure test-taking software program created by CompuTest that is downloaded onto a PC or Mac laptop computer configured for English language and regional settings and is used for typing in-class essay exams. EBB essentially turns student laptops into simple word processors while the program is running.

Can my laptop handle EBB?
Minimum specifications for a PC or Mac laptop to safely use EBB should include:

  • Windows Vista SP2 or higher / Mac OS 10.6.8 or higher configured for English-United States language and region
  • At least an 800MHz processor
    [600MHz if laptop only has EBB and MS Word installed]
  • At least 1GB of RAM (memory)
  • USB port to accommodate a USB flash drive
  • Wireless network card (to save your exam to the network)
  • 1024 X 768 or larger screen resolution

Can I use my Mac laptop to take laptop exams?
Yes. EBB works on laptops running Mac OSX (see our EBB Download page for supported OSX versions).

Will EBB work with non-English Windows operating systems?
As long as a non-English language operating system (OS) can satisfy the following 2 conditions, then the OS should work fine with EBB:

  • must be able to run using English language
  • must be able to not run in Unicode
Students with non-English language operating systems MUST take a test exam using EBB and prove to us that they have successfully passed the EBB test. We MUST see the printed test file.

What operating systems work well with EBB?

What are the known EBB incompatibilities or conflicts?

Must I have a wireless card to take laptop exams?
No. Wireless cards are not required, but they are necessary if you want to save your exam to the Law School network. If you do not have a wireless card in your laptop or don't have it turned on, the exam will be saved to your hard drive and flash drive but not to the network.

Must I bring flash drives with me to the exam?
No. Flash drives will be provided by the Registrar's Office for exams (one flash drive per exam period). These flash drives will not be returned to you.

Does the Law School loan out laptops for exams?

The Law School ordinarily does not provide laptop computers. Students are responsible for providing their own equipment. If necessary, you can either borrow a laptop from a friend or rent a laptop. If you need to rent a Windows laptop, try Computer Alley (only the Jackson Road location does laptop rental)

4395 Jackson Rd.
(734) 769-8230
$48/day; $98/week; $198/month


 

Warning: If you borrow or rent a laptop to take EBB exams, please see an IT staff member to move all exams taken on that laptop to the network before returning the laptop to its owner. It has been necessary sometimes to retrieve an EBB exam from a laptop up to several months after the exam is taken. However, rental laptops are usually reformatted upon return; and you can't control what the owner of a borrowed laptop may do to the laptop after you return it. Once those EBB files are erased from those laptops, they are gone for good.

Is there a fee to use the EBB software?
No. Currently the EBB software is provided free of charge to UM Law School students.

Can I type my exam in MS Word and then copy it into EBB?
No. There is no "copy and paste" feature in EBB. You must type your entire exam directly into EBB and use the formatting features provided in that software program.


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Laptops

  • Are laptop computers required?
  • What operating systems do you support?
  • Are there any laptop repair centers on campus?
  • Does the University have a computer store?
  • Will owning a Mac place me at a disadvantage?
  • Do many Law School students use Macs?

Are laptop computers required?
No. Laptops are not required, but they are highly recommended.

Computer labs in the Law School are available exclusively for law student use; however, they can get busy, especially during peak times of the academic year. Law students with laptops and wireless cards can take advantage of the Law School's mobile computing environment as well as avoid lines and crowded conditions in the computing labs.

Most students now use a laptop to take in-class essay exams; you may feel at a disadvantage if you don't.

What operating systems do you support?
English-language Windows 8.1, 8, 7, Vista, and Mac OSX.

Are there any laptop repair centers on campus?
Yes.

ITS Computer Support & Repair
Located in the U-M Computer Showcase on the ground level of the Michigan Union, ITS Computer Support & Repair provides low-cost assistance with a variety of software and laptop/desktop maintenance and repair problems.
For more information see the Showcase Repair & Support page.

Does the University have a computer store?
Yes, enrolled, degree-seeking U-M students can purchase computers, printers, software, and accessories like flash drives from the U-M Computer Showcase, located on the ground level of the Michigan Union. The Showcase also provides low-cost assistance with a variety of software and laptop/desktop maintenance and repair problems (see previous FAQ).

Will owning a Mac place me at a disadvantage?
No. *

* Note: Students considering eventually joining one of the student law journals should be advised that a Windows-based laptop will be more compatible with the software and processes used by the journals.

Do many Law School students use Macs?
Approximately 62% of the UM Law School student body use Macs.

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Printing

  • How do I report printing problems?
  • Does Law School duplex count as 1 or 2 pages?
  • What happens to unused printing quota pages?
  • Where can my Sites 400-page allowance be used?
  • How do I track my Sites printed pages?
  • I can't print Adobe Acrobat (.pdf) files.

 

How do I report printing problems?
Immediately report any printing problems you encounter (e.g. low/no toner, printer jam etc.) to a computer consultant so that the problem can be fixed promptly; otherwise, you will be charged for the pages printed.

consultant location email phone
Hai S-110A, Law Library hai@umich.edu 764.9345
Jason 331 Legal Research jjude@umich.edu 647.3731
Debbie 331 Legal Research debh@umich.edu 647.6242

If the lab consultant is not on duty, send an email to LawITStudentSupport@umich.edu, or submit a Work Request with a detailed explanation of the problem (note the date and time the problem occurred and specify which printer is involved.  Also save any printouts you received if you feel you should be reimbursed).

 

Does Law School duplex count as 1 or 2 pages?
It counts as one page.

If you only print on one side of the sheet you will pay the same as if you printed on both sides of the sheet. So you save money and paper if you print duplex.

What happens to unused printing quota pages?
Unused pages do not rollover to the next semester. Each semester starts with a printing quota of 800 b&w pages.

Where can my Sites 400-page allowance be used?
There are two (2) Sites networked printers located in the Law School for you to utilize the University-provided 400-page allowance:

  • Legal Research First Floor Alcove
  • Sub-3 Computer Lab
    (the two (2) Macs in the Sub-3 lab, and the Ergopod print to that printer.)
You may also print wirelessly to the Sites printers with your laptop via mPrint. Just like documents printed from the Ergopod and Sites Macs (as well as from other campus Sites computers), pages printed with mPrint are part of your University-provided Basic Computing Package (BCP) printing allocation. Additional (over the 400 page quota) Sites printing costs 6 cents per printed side.

You can also go to any of the Campus Computing Sites labs on campus to print (maps are available in our lab).

How do I track my Sites printed pages?
A. You can determine how many pages you have printed at https://accounts.www.umich.edu/umce-bin/umce. (Note the "s" at the end of "https" which indicates a secure site. You will need to enter your uniqname and password.)

I can't print Adobe Acrobat (.pdf) files.
Instead of trying to print from within a browser, try saving the file(s) to your IFS directory (H:\ drive) and printing directly from Adobe Acrobat Reader. If you get a printing error, try printing the pdf as an image:

  1. Inside the Adobe program, go to File | Print
  2. Click on the Advanced button.
  3. Check the box next to Print As Image and click OK
Note: It takes longer to process the file for printing this way. Please be patient.

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Wireless


 

  • How do I configure my wireless card?
  • Where in the Law School can I use wireless?
  • Do I need a wireless card to take exams?

How do I configure my wireless card?
Wireless setup instructions will help you configure your wireless card for use in the University's wireless network environment.

Where in the Law School can I use wireless?
The Law School (including the Law Library) is 100% wireless network capable. U-M law students, faculty, and staff who have laptops and compatible wireless cards can have a ubiquitous, high-speed wireless internet connection to our network environment and printers from anywhere in the School or Law Library.

Do I need a wireless card to take exams?
No, a wireless card is optional. However, if you want to save your laptop exam to the network a wireless card is necessary. If you don't use one, your exam will get saved to your hard drive and flash drive only but not to the network.

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