Kathleen M. Sutcliffe, PhD, is the Gilbert and Ruth Whitaker Professor of Business Administration, Professor of Management and Organizations, and former Associate Dean for Faculty Development and Research at the University of Michigan Ross School of Business. She received a bachelor of arts degree from the University of Michigan, a bachelor of science degree from the University of Alaska, a master of science degree from the University of Washington, and a PhD in management from the University of Texas at Austin. Before studying for her doctoral degree, she lived and worked in a rural Alaskan community, worked for the State of Alaska, and was a senior executive for one of the 13 regional Alaska Native Corporations. Her research program has been devoted to investigating cognitive and experiential diversity in executive teams, how organizations and their members cope with uncertainty, team and organizational learning, and how organizations can be designed to be more reliable and resilient. She is currently investigating high reliability and resilience practices in oil exploration and production, wildland firefighting, and healthcare organizations. Her research has appeared in numerous scholarly journals including the Academy of Management Journal, Academy of Management Review, Academic Emergency Medicine, Academic Medicine, British Journal of Management, Harvard Business Review, Journal of Applied Psychology, Journal of Organizational Behavior, Organization Science, Research in Organizational Behavior, Research in the Sociology of Organizations, and Strategic Management Journal. Two books include Medical Error: What Do We Know? What Do We Do? (co-edited with Marilynn M. Rosenthal, Jossey-Bass, 2002) and Managing the Unexpected: Resilient Performance in an Age of Uncertainty (coauthored with Karl E. Weick, Jossey-Bass, 2007). She received the 2006 Ross School of Business Researcher of the Year award. In late 2012 she was appointed by the National Academy of Sciences Institute of Medicine to a research panel to study workforce resilience in the Department of Homeland Security.