Good with Words: Mistakes Were MadeFailures happen all the time in the professional world. Skillful responses, on the other hand, are much more rare. One reason: it is really hard to figure how to say the right words to the right person at the right time when things go extraordinarily wrong. "Mistakes Were Made" is designed to help you with these tricky, often high-stakes situations. You'll get a chance to practice your writing. You'll get a chance to practice your speaking. And with any luck, you'll finish the semester with a better sense of how to respond to some of your own failures, whether past, present, or future.
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